Avaya 1616-I IP Phone | Text | Refurbished – 700458540
16-line IP phone · 4-line display · BM32 expansion · PoE
Backed by Macondo's 12 Month Warranty
Certified Women-Owned
- 16 Programmable Line/Feature Buttons
- White Backlit Display
- Expandable Button Modules
- High-Quality 2-Way Speakerphone
- Dual Ethernet Connectivity
- Flexible Power Options
Will this work for me?
View Requirements
16-line IP phone · 4-line display · BM32 expansion · PoE
Backed by Macondo's 12 Month Warranty
Certified Women-Owned
- 16 Programmable Line/Feature Buttons
- White Backlit Display
- Expandable Button Modules
- High-Quality 2-Way Speakerphone
- Dual Ethernet Connectivity
- Flexible Power Options
Will this work for me?
View RequirementsProduct Overview
Built for high-volume environments, the 1616-I provides one-touch access to line appearances, features, and speed dials without scrolling through on-screen lists. Fixed feature keys deliver instant access to essential functions including Conference, Transfer, Drop, Hold, Mute, Contacts, Call Log, Redial, Speaker, and Headset. The high-quality two-way speakerphone and integrated headset jack support flexible communication preferences, while the four-way navigation cluster and three context-sensitive soft keys provide intuitive menu access.
Expand to 112 total feature keys with up to three BM32 Button Modules for demanding front desk operations. Dual 10/100 Ethernet ports with PC passthrough enable single-cable desktop deployment, while IEEE 802.3af PoE support eliminates separate power adapters in most installations. Compatible with Avaya IP Office 6.0+ and Communication Manager 3.0+, the 1616-I supports H.323 protocol with G.711, G.726, and G.729 codecs. The Text version features English labels below the buttons for easy identification of fixed functions.
Macondo Refurbished Product - Proven Reliability and Quality from the Industry Leader
Every refurbished product from Macondo Networks is fully tested before and after refurbishing to ensure flawless operation. We hold our cosmetic standards high—no yellowed buttons, scratched displays, or visible wear. Units ship factory reset with the latest firmware installed, ready for immediate deployment. Phones include a new handset, handset cord, and network/line cable. Our 12-month warranty reflects the confidence we have in every refurbished unit we sell. Why pay premium prices for new when you can get the same quality and warranty coverage at a fraction of the cost?
One-touch access to line appearances, features, and speed dials without scrolling through on-screen lists, with dual LED indicators (red/green) showing real-time line status.
- • 16 programmable buttons
- • Dual LED (red/green) indicators
- • One-touch access
Clear 3.5-inch diagonal display with 4 rows by 24 characters providing excellent visibility for call information, contacts, and menu navigation with adjustable viewing angle.
- • 3.5-inch diagonal
- • 4 x 24 character display
- • 181x56 pixels resolution
Support for up to three BM32 32-button expansion modules, dramatically increasing capacity for line appearances, feature keys, or speed dial buttons.
- • Up to 3 BM32 modules
- • 112 total buttons possible
- • 32 buttons per module
Built-in full-duplex speakerphone enables hands-free communication for conference calls and multitasking without compromising audio quality.
- • Full-duplex audio
- • Hands-free operation
- • Integrated mute button
Two 10/100 Ethernet ports allow connection of both the phone and a PC through a single network drop with VLAN separation for optimized network traffic.
- • Dual 10/100 Ethernet ports
- • PC pass-through
- • VLAN separation
Power the phone via standard 802.3af Power over Ethernet or optional 5V local power supply for deployment flexibility in any network environment.
- • 802.3af PoE compliant
- • Optional 5V power supply
- • Class 2 PoE device
Who Should Use This Product?
Receptionists
Front desk professionals who handle high call volumes, transfer callers to multiple departments, and need to monitor numerous line appearances simultaneously.
Executive Assistants
Administrative professionals who manage calls for multiple executives, requiring quick access to numerous extensions and the ability to efficiently route incoming calls.
Department Managers
Team leaders who need to monitor team line appearances, handle customer escalations, and maintain visibility across multiple communication channels.
Why Choose This Product
Will This Work for Me?
Works With
- • Avaya IP Office 6.0 or higher
- • Avaya Communication Manager 3.0 or higher
Requirements
- • 10/100 Ethernet network connection
- • 802.3af PoE switch or optional 5V power supply
Software
- • HTTP file server for firmware updates
Note
Wall mounting requires optional Avaya 1616 Wall Mount Kit (700415631)
What's in the Box
- Avaya 1616-I IP Phone
- Handset
- Handset cord
- Ethernet cable
- Desk stand
Technical Specifications
Primary Attributes
Accessories
Audio
Connectivity
Display
Expansion
Headset / Handset
Languages
Mounting
Network
Networking & Security
Phone Features
Physical Traits
Power
Protocol
Software
Storage
Telephony & Call Handling
Video
1600 Series Models (8)
16CC
1603-I
1616-I
1603SW-I
1608-I
1603SW-I
1603-I
