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Five9


Five9 Contact Center


  FAST: Most implementations take days/weeks, not months.   EASY: Even non-techies can make changes and little-to-no training is needed.   AFFORDABLE: Pay for only agents you need, when you need and on monthly basis.   SECURE: Designed with firewalls and intrusion prevention to protect your data.   RELIABLE: 99.994% Average Monthly Systems Availability

A great virtual contact center software option. Five9 has been awarded a leader in the Gartner Magic Quadrant for Contact Center as a Service (CCaaS). Work with Macondo to get an award-winning cloud solution that doesn’t require expensive hardware or software.


Details

  Agents can log into system from anywhere, they just need a computer, a headset, and a high-speed Internet connection.

  Communicate with your customers through the channel they prefer, with it’s phone, web, chat, email, video, or social media.

  Intelligent Routing ensures that every interaction will be delivered to the right resource at the right time, every time.

   Everything you need to run an effective, inbound, outbound, or blended contact center.

 

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