Hosted IP Office
Hosted Avaya IP Office
Avaya has a long and prestigious lineage, reaching back to Alexander Graham Bell himself. Avaya has long been the enterprise telecom solution for some of the world’s largest companies. With over 300,000 systems installed worldwide, IP Office is the leader in unified communications and real-time collaboration for small and midsize businesses.
Macondo offers the award-winning Avaya IP Office in a hosted cloud model. It's the same feature-rich, scalable Avaya IP Office customers have come to expect from an on-premise system, just hosted in the cloud.
Real-time collaboration, from basic telephony to the most sophisticated unified communications
Exciting video collaboration capabilities with Avaya Flare™ Experience and Avaya Radvision Scopia® products
Easily launch applications for everyone: mobile and office workers, receptionists, remote staff, customer service agents and supervisors
Track, record, and report on calls to ensure optimal customer interactions
Use IP, digital, analog or SIP technology – in any combination with this hybrid solution; IP Office can interoperate with more than 2 million Avaya systems worldwide
Combine IP Office with Avaya data networking products (with plug-and-play simplicity), security features, intuitive and centralized management tools, and affordable services for a comprehensive communications solution
Supports both business-grade internet or private network (MPLS, Peering, VLAN, P2P links) deployments
Provides an easier transition from on-premise to cloud and/or hybrid deployments
No rip & replace on the hardware – supports a range of Avaya endpoints, including popular 96X1 Series
Includes Avaya IPOSS (IP Office Support Services) which ensures you have the latest updates & upgrades
Addresses the growing hosted/cloud and OPEX marketplace demands
Provide investment protection for customers who have invested in Avaya Nortel, BCM, or IP Office phones – means to migrate legacy systems to Avaya IP Office in a hosted/cloud model