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Hosted IP Office

Hosted Avaya IP Office

Avaya has a long and prestigious lineage, reaching back to Alexander Graham Bell himself. Avaya has long been the enterprise telecom solution for some of the world’s largest companies. With over 300,000 systems installed worldwide, IP Office is the leader in unified communications and real-time collaboration for small and midsize businesses.

Macondo offers the award-winning Avaya IP Office in a hosted cloud model. It's the same feature-rich, scalable Avaya IP Office customers have come to expect from an on-premise system, just hosted in the cloud.

Real-time collaboration, from basic telephony to the most sophisticated unified communications


Exciting video collaboration capabilities with Avaya Flare™ Experience and Avaya Radvision Scopia® products


Easily launch applications for everyone: mobile and office workers, receptionists, remote staff, customer service agents and supervisors


Track, record, and report on calls to ensure optimal customer interactions


Use IP, digital, analog or SIP technology – in any combination with this hybrid solution; IP Office can interoperate with more than 2 million Avaya systems worldwide


Combine IP Office with Avaya data networking products (with plug-and-play simplicity), security features, intuitive and centralized management tools, and affordable services for a comprehensive communications solution


Supports both business-grade internet or private network (MPLS, Peering, VLAN, P2P links) deployments


Provides an easier transition from on-premise to cloud and/or hybrid deployments


No rip & replace on the hardware – supports a range of Avaya endpoints, including popular 96X1 Series


Includes Avaya IPOSS (IP Office Support Services) which ensures you have the latest updates & upgrades


Addresses the growing hosted/cloud and OPEX marketplace demands


Provide investment protection for customers who have invested in Avaya Nortel, BCM, or IP Office phones – means to migrate legacy systems to Avaya IP Office in a hosted/cloud model

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